Follow-up on a Report Ask a Question Code of Business Conduct & Ethics FAQs Expect Respect

How to submit a report

After completing your report, you’ll be assigned a unique code called a "report key." Write down your report key and password and keep them in a safe place. After submitting a report, use your report key and password to check your report for feedback or questions.

Time-sensitive reports
This site shouldn’t be used to report events presenting an immediate threat to life or property, as reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact your local authorities and then notify Cenovus. Calgary staff are asked to phone our 24-hour emergency line at 403.766.7777. Staff in all other locations should contact our 24-hour emergency call centre at 1.877.458.8080.

Cenovus Energy’s commitment

Welcome to the EthicsPoint portal, hosted by NAVEX. As a responsible and ethical company, Cenovus Energy is committed to creating a supportive workplace that’s free from harassment and discrimination, and where everyone can expect respect. This portal provides an avenue for stakeholders to anonymously report any concerns or issues they have with how Cenovus conducts business or violations of Cenovus’s Code of Business Conduct & Ethics or other policies or practices.

Cenovus is also committed to reviewing and acting on or investigating all concerns reported through our Integrity Helpline. To assist us with this commitment, it’s important that your report is as clear and detailed as possible:

  • What exactly occurred? What words were used? Include locations, dates and times.
  • Who was involved? Was there a witness? Is anyone aware of the situation?
  • What else do you think someone acting on or investigating the concern should know?
  • Are there any relevant emails, photos or videos related to your question or concern that you should include?

Information collected from you online or over the phone by an EthicsPoint representative is stored on servers in the United States and is subject to the laws of the jurisdiction in which it’s retained.

Review the FAQs for more information.